December 10, 2020 – Veterans were improperly denied benefits because they could not see a doctor during the pandemic. This article states, “The VA has been trying to clear away its backlog of benefits claims for years.
Designed to speed up the process, the Veterans Appeals Improvement and Modernization Act of 2017 went into effect fully last year. According to advocates who help guide veterans through the process, juggling a new system and a pandemic, probably created even more cracks in the system.”
Reference: Walsh, Steve, “Report: Thousand of Veterans Had Claims Denied During Pandemic.”, kpbs.org: A Public Service of San Diego State University, Dec. 10, 2020, https://www.kpbs.org/news/2020/dec/10/thousand-veterans-had-their-claims-denied-during-p/